Subscription and Billing Policy

Effective Date: 15th Jaunuary 2025

Thank you for choosing Vasudhaiva AI Solutions LLP! This Subscription and Billing Policy ("Policy") outlines the terms and conditions related to subscriptions, payments, and billing for services provided on our platform (the "Platform"). By subscribing to our services, you agree to this Policy.

1. Subscription Plans

We offer various subscription plans designed to suit your needs. Specific details of each plan, including features, pricing, and billing frequency, are outlined on our Platform.

a. Free Trials

  • Free trials may be available for new users. Duration and eligibility are subject to our discretion.

  • At the end of the trial, you will be automatically enrolled in the applicable paid plan unless canceled before the trial expires.

b. Plan Upgrades and Downgrades

  • You may upgrade or downgrade your subscription at any time through your account settings.

  • Upgrades take effect immediately, and any additional charges will be prorated.

  • Downgrades take effect at the end of the current billing cycle.

2. Billing Cycle

Subscriptions are billed on a recurring basis, either monthly or annually, depending on the plan you select. Billing occurs on the same date each cycle, based on your initial subscription date.

a. Automatic Renewal

  • Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.

  • By subscribing, you authorize us to charge your payment method for renewal fees.

3. Payment Methods

We accept various payment methods, including credit/debit cards and digital payment platforms. Payment details are securely processed by our third-party payment providers.

a. Failed Payments

  • If a payment fails, we will attempt to retry the transaction. If unsuccessful, your access to paid features may be suspended until payment is received.

b. Currency

  • All fees are charged in [currency], unless otherwise specified. Any currency conversion fees are the responsibility of the user.

4. Refund Policy

a. Eligibility for Refunds

  • Refunds are generally not available for subscription fees unless required by applicable law.

  • Exceptions may be granted at our discretion for unused services or billing errors.

b. Requesting a Refund

  • To request a refund, contact our support team at support@vasudhaiva.ai within 5-7 Business Days of the charge.

5. Promotions and Discounts

Promotional offers and discounts are subject to specific terms. Discounts apply only for the promotional period and revert to standard pricing afterward unless otherwise stated.

6. Subscription Cancellations

a. How to Cancel

  • You may cancel your subscription at any time through your account settings or by contacting our support team.

b. Effect of Cancellation

  • Cancellation takes effect at the end of the current billing cycle.

  • You will retain access to paid features until the cycle ends. No partial refunds are provided for unused time.

7. Billing Disputes

If you believe there is an error in your billing, contact us at [Email Address] within [specific time frame] of the charge. We will investigate and resolve disputes promptly.

8. Changes to Subscription Plans and Pricing

We reserve the right to modify subscription plans, features, and pricing. Changes will be communicated to you in advance, and existing subscriptions will remain unaffected until the end of the current billing cycle.

9. Contact Us

For questions or assistance regarding subscriptions and billing, please contact:

VASUDHAIVA AI SOLUTIONS LLP
OFFICE NO. 622, 6TH FLOOR, BROADWAY EMPIRE, NEAR NILAMBER CIRCLE, VADODARA, GUJARAT, INDIA - 391410
support@vasudhaiva.ai
+918320650079

Thank you for choosing Vasudhaiva AI Solutions LLP. We appreciate your trust and look forward to serving you!